PCMC to Deploy Special Officers for Birth Certificate Fixes

Thousands of citizens in Pimpri-Chinchwad continue to face delays in correcting birth and death certificates as technical glitches, pending applications and administrative confusion have brought the process to a virtual standstill for over a month.

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In an effort to ease public inconvenience, the Pimpri-Chinchwad Municipal Corporation (PCMC) has decided to appoint special officers at every regional office to handle certificate correction requests. However, concerns remain over whether these officers will have the required training and adequate manpower to resolve the growing backlog.

Addressing a press conference on Thursday, Standing Committee Chairman Shrinath Bhimale said the civic body has received a large number of complaints regarding delays in correcting birth and death certificates.

Under the new arrangement, special officers will be available at every regional office from 11:00 AM to 1:00 PM daily to hear public grievances, provide guidance and carry out eligible corrections wherever possible.

Bhimale also said the municipal administration will pursue the Maharashtra government to grant civic bodies greater powers to correct crucial details such as names, dates of birth, parents’ names, gender and spelling errors in birth and death records.

At present, thousands of applications remain pending because of technical issues in the software system. The delays have affected several essential services, including school and college admissions, passport applications, Aadhaar updates, voter ID corrections, inheritance claims, banking transactions and other government-related work.

Software Issue Still Unresolved

The biggest challenge continues to be the migration of nearly 3.4 million birth and death records from the municipal database to the Central Government’s Central Registration System (CRS). Although IT officials from the civic body have been sent to Mumbai to resolve the issue, authorities are yet to find a permanent technical solution.

As a result, questions are being raised over whether merely appointing special officers will solve the problem while the core software issues remain unresolved.

Shortage of Trained Staff

Regional offices currently provide birth, death and marriage registration services. However, correcting complex errors in official records requires trained personnel with technical expertise.

Adding to the challenge, a significant portion of the municipal workforce is currently engaged in Census and house-listing activities, making it difficult to deploy additional trained staff for certificate correction work.

With citizens continuing to struggle for basic document corrections, the effectiveness of the newly announced system will depend largely on how quickly the software issues are resolved and whether the civic body can provide adequately trained manpower.